Today, there are discussions about how AI and technology will take over many jobs and professions. But did you know that the term “Artificial Intelligence” first appeared in the period from 1965 to 1970?
Since that time, scientific authorities continue to question the ability of AI to replace humans as dentists, pharmacists, or physicians. But we can’t deny that we do depend on AI in almost everything.
We have all heard many people turning to Dr Google or ChatGPT to attempt to understand their symptoms and try to avoid seeing a health professional altogether. Unfortunately, in many cases, this behaviour ignores the early warning signs and signals our bodies give us to encourage us to seek help from experts.
After many years of dental practise, I’ve seen first hand the benefit of having a regular health professional such as a dentist that you see routinely.
I’ve appreciated how valuable my role is to your oral health and in turn to your overall general health. We also know that life has many twists and turns so having a constant person guide you through those health and life changes can be instrumental in the long run.
So how does an actual qualified human doctor with clinical experience compare to Dr ChatGPT?
Firstly, a huge part of how skilled doctors help their patients is by showing empathy and supporting them both mentally and emotionally. In my experience, every patient is different and requires a tailored individualised approach based on what they say, their circumstances, backgrounds and ages. My key role is to listen and investigate before processing all the information to recommend the best cause of action.
Our treatment plans are also based on the continuous feedback and interactions with our patients themselves, that evolve and develop throughout the many visits. I believe that clinical experience can never be taught or developed with AI, instead this can only be learned and applied through time and experience, observations and trials.
In medicine and dentistry, it is known that there are general guidelines practitioners and specialists have to follow, but it is indisputable, too, that much of the skill, touch, talent, and dexterity is only developed through training and time.
AI is definitely not going anywhere, and as I explore ways it can make dentistry and how we function as a practice better, I hope that we can all learn to embrace the positives AI can bring to many aspects of our life. History has shown that human beings are good at adapting to change, because if we fail to do so, the consequences can be life altering.